Privacy policy

1. Data Controller

The controller of personal data is:

HAMER Sp. z o.o.
ul. Dworska 46
71-026 Szczecin
Poland

Tax Identification Number (NIP): 8522716121

E-mail: hello@foraggio.pl
Phone: +48 883 540 463

2. Scope of Data Processing

When using the store, we may process the following personal data:

  • First and last name,
  • Delivery address,
  • E-mail address,
  • Phone number,
  • Billing information,
  • Information about orders placed and payments made.

3. Purpose of Data Processing

Personal data is processed for the following purposes:

  • Processing orders,
  • Handling payments,
  • Delivering products,
  • Handling returns and complaints,
  • Communicating with customers,
  • Fulfilling legal obligations,
  • Ensuring the proper functioning of the online store.

4. Legal Basis for Processing

Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), in particular on the following legal bases:

  • Performance of the sales contract,
  • Compliance with legal obligations imposed on the Data Controller,
  • The legitimate interests of the Data Controller,
  • The user's consent, where required.

5. Sharing of Data

Personal data may be shared with entities cooperating with the Data Controller, solely to the extent necessary to fulfil orders, in particular:

  • Payment service providers (Shopify Payments),
  • Courier companies (DPD, InPost, DHL),
  • The Shopify platform provider,
  • Accounting and IT service providers.

6. Data Retention Period

Personal data is stored for as long as necessary to fulfil an order and for the period required by applicable law, in particular tax and accounting regulations.

7. User Rights

Every person whose personal data is processed has the right to:

  • Access their personal data,
  • Rectify their personal data,
  • Request the erasure of their personal data,
  • Restrict the processing of their personal data,
  • Data portability,
  • Object to the processing of their personal data,
  • Withdraw consent (where processing is based on consent),
  • Lodge a complaint with the President of the Polish Personal Data Protection Office (UODO).

8. Cookies

The store uses cookies for the following purposes:

  • Ensuring the proper functioning of the store,
  • Remembering user preferences,
  • Analysing website traffic,
  • Conducting marketing activities.

Users can manage cookies through their web browser settings.

9. Contact

For matters relating to the processing of personal data, you can contact the Data Controller:

E-mail: hello@foraggio.pl

Phone: +48 883 540 463